Shipping & Delivery


At Atyir, we want your pieces to reach you as smoothly as they were made. Here's everything you need to know about how we ship.

Where We Ship

We currently ship Pan-India only. International shipping isn't available yet — but it's on our radar as we grow.

Processing Time

All orders are processed and dispatched within 1–2 business days (Monday–Saturday, excluding public holidays). During sale periods or new drops, processing may take slightly longer — we'll flag this at checkout if it applies

Delivery Time

Once dispatched, orders typically arrive within 4–6 business days, depending on your pincode. Metro cities are usually on the faster end; remote areas may take a day or two longer.

Shipping Charges

Free shipping on all prepaid orders across India.
Cash on Delivery (COD) orders carry a flat fee of ₹100, charged at checkout.

Payment Methods

  • Prepaid: Credit/Debit Card, UPI, Net Banking, Wallets
  • Cash on Delivery (COD)

Order Tracking

As soon as your order ships, you'll receive a confirmation email/SMS with your AWB number and a tracking link. Please allow a few hours after dispatch for tracking to activate. You can also track your order anytime at [Track Your Order].

Shipping Partners

We ship via trusted courier partners (Delhivery, BlueDart, XpressBees, or equivalent) to ensure reliable, trackable delivery across India.

Order Cancellations

Orders can be cancelled within a limited window after being placed, as long as they haven't been dispatched yet. Once shipped, orders cannot be cancelled — but our exchange policy has you covered. Reach out to us at contact@atyir.com as soon as possible if you need to cancel.

Damaged, Missing, or Incorrect Items

We take quality seriously, so if something's wrong with your order, we've got a simple process:

  • Report any damaged, missing, or incorrect items within 48 hours of delivery.
  • Please include an unboxing video showing the sealed package and the AWB/shipping label — this helps us resolve your claim quickly and without back-and-forth.
  • Claims raised without this, or after the window, unfortunately can't be processed.

Delivery Disputes

If your order shows as "delivered" but you haven't received it, let us know within 48 hours of the delivery update so we can investigate with our courier partner. Claims raised after this window may not be actionable on our end.

Questions?

Reach out to us at [ contact@atyir.com / +91-9009880302 ] — we're happy to help.